SHIPPING POLICY
Express & International Priority
Processing Timeline
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All orders received by 2:00 PM (local time) Monday–Friday ship within 24 hours.
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Orders placed after cutoff or on non-business days ship on the next business day.
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Holiday closures may add 1–2 days to processing.
U.S. Shipping Options
| Method | Delivery Speed | Cost |
|---|---|---|
| Two-Day Air | 2 business days | $14.95 (free over $100) |
| Next-Day Air Saver | Next business day | $29.95 |
Global Priority Shipping
| Zone | Carrier | Delivery Speed | Cost |
|---|---|---|---|
| North America | DHL Express | 2–4 business days | $29.95 |
| Europe & UK | FedEx | 3–5 business days | $34.95 |
| Asia & Oceania | UPS | 4–6 business days | $39.95 |
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All expedited international services include door-to-door tracking and customs clearance.
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Recipients are liable for import duties, VAT, and brokerage fees.
Order Tracking & Alerts
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A confirmation email with a tracking link is sent immediately upon shipment.
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SMS and email notifications update you at each transit milestone.
Missed Deliveries & Holds
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Carriers will attempt delivery twice before returning to sender.
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You may request a delivery hold or alternate pickup location via your tracking portal.
Claims for Damage or Loss
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Please report damaged shipments within 48 hours of delivery.
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Save all packaging and photographs of the damage for claims.
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For lost parcels, notify us within 15 days so we can liaise with the carrier on your behalf.
Contact Us:
Location: 111 N Charles St, Holyrood, KS 67450, USA
E-mail: [email protected]
Phone: +1 (323)-642-2061